1103 11th Avenue S.E. High River, AB

Read Our COVID-19 Response Policies

The COVID-19 pandemic has swept across the nation in a way that is unprecedented and very unexpected. During these unknown hours and days, please know that we at High River Ford have your best interest in mind. As a result, we have instituted the following policies effective immediately to ensure the safety of all of our guests as well as our employees.

 

Person holding a bucket of cleaning supplies

Precautionary measures being taken at High River Ford

While we have always practiced top-notch cleaning techniques at High River Ford, we have taken them a step further during this time. Here is a list of how we are keeping our showroom and vehicles germ-free:

• All staff members are frequently disinfecting all areas that are heavily populated by dealership staff and customers

• Team members will be practicing proper social distancing and therefore will not shake your hand upon arrival to the dealership

• We are more frequently cleaning our washroom areas and other high traffic areas

• Anyone from the dealership that has traveled lately is required to self-quarantine for 14 days before returning to the dealership

• If anyone is exhibiting symptoms, we respectfully, yet immediately remove the individual from our showroom

• Sales team members are required to wipe down all vehicles prior to a customer getting in for a test-drive

• Shuttle drivers are disinfecting door handles and seats prior to picking up customers

• Technicians are disinfecting high contact areas inside of customer’s vehicles before bringing the vehicle in to the service area

• All technicians are using gloves while working inside of a customer’s vehicle

• Service consultants are disinfecting door handles, steering wheels, seats, and shifters before returning vehicles to customers after a visit to the service department

Contact Us

Woman looking through the driver's side door smiling

Purchase a vehicle from the comfort of your home

As we have been monitoring the situation, we completely understand these days are strange, awkward, and just downright hard. As a result, we are thrilled to be unrolling our new process of purchasing a vehicle from the comfort of your home. Purchasing a vehicle from home is as simple as the following:

• Browse our digital showroom day or night – it is available 24/7

• If you wish to test drive a vehicle, one of our team members will bring it to your home so that you do not have to come to us

• High contact touchpoints of the vehicle will be sanitized after every test drive

• Live chat and text options are available if you have questions about the vehicle

• Financing and pre-approval can be taken care of over the phone

• We will help with the transferring of insurance, registration, and plates so that you can minimize leaving your home

View Our New Inventory

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Have your vehicle serviced without leaving your home

Similar to purchasing a new vehicle from home, we have a new system in place so that your vehicle can still be serviced without you leaving your home. It is the following:

• We will send someone to pick up as well as drop off your vehicle

• Technicians will be wearing gloves the entire time that they are working on your vehicle

• The inside of your vehicle will be covered with a fitted protector

• All vehicles will be wiped down with medical grade cleaners prior to being returned

Schedule a Service Appointment

 

Again, we understand that this is a weird and uncomfortable time. If you have any questions about the ability to purchase a vehicle from the comfort of your home, or having your vehicle serviced, please contact us. Our first concern is keeping our customers safe and healthy. We are here to assist you in whatever way that we can!

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All tax, title and vehicle registration fees are additional. See dealer for complete details.